Mobile / Live
At 444kb, we keep this policy straightforward — you should know exactly what data we collect when you use your account, how we store it, and what you can do about it. Access to our platform and the rights described here depend on your local law and eligible regions.
When you open an account on 444kb, we collect the information you provide during registration — your contact details, login credentials, and the data generated by your activity in the lobby. We also receive transaction references when you move funds through bKash, Rocket, or Bank Transfer, though your wallet PIN and full account credentials remain entirely on your payment provider's side and we do not store them. Cookies and device identifiers help us keep your session active across browser visits, so your lobby position and account state carry over when you return on the same device. We do not sell your personal data to third-party advertising networks. Data you submit is held on secured infrastructure and is only accessed by staff with a direct operational reason. If you use bKash or Rocket to fund your account, the transaction reference we receive is retained for financial record-keeping and account audit purposes. You can ask us to clarify what data we hold about you at any time by contacting support through the routes listed on this page. Eligibility to use 444kb and the protections described in this policy depend on your local law and the regions where the service is available.
This policy covers the data 444kb collects directly through your account, your login sessions, and the transaction references we receive from supported payment rails. It does not extend to the practices of third-party services you reach from our platform. Understanding the boundary helps you know who to contact when a question is outside our responsibility.
Login events, session duration, device type, and browser data are recorded under this policy. This information is used to maintain account continuity and detect unusual access patterns on your account.
We receive and retain transaction references for bKash, Rocket, and Bank Transfer activity. The full payment credential — your bKash PIN, Rocket account password — stays with your payment provider and is not visible to us.
Game session records and lobby navigation data generated while you browse are covered here. These records help us resolve disputes and confirm account activity when you raise a support query.
Links or services outside 444kb operate under their own privacy terms. We are not responsible for data practices on external sites, payment provider platforms, or any service you access independently of your account.
You have concrete actions available regarding the data 444kb holds about your account. First, you can request a summary of the personal information we hold — contact support and we will confirm what records exist. Second, if any detail on your account is incorrect — a name spelling, a contact address, or an email — you can correct it through the account settings page or by raising a request with support directly. Third, if you believe data has been handled in a way that conflicts with this policy, you can raise that as a formal query and we will investigate and respond. Fourth, if you want to close your account, contact support and we will explain the data retention period that applies after closure and what gets removed. Your access to these actions depends on your eligibility under local law and the regions where 444kb operates.
Contact support to request a summary of the account data we hold. We will confirm what personal information is on file for your account and how it is used.
Incorrect information — contact address, display name, email — can be updated in account settings or raised with support. We action confirmed corrections without delay.
If you think your data has been handled incorrectly, submit a query through our support routes. We investigate and respond with the findings for your specific account.
Ask support about account closure and post-closure data retention. We will explain what records remain for regulatory audit purposes and what is removed from active systems.
Privacy queries — data access requests, correction requests, or policy clarifications — go to our support team through the published channels below. Use the route that works on your device. We do not publish operating hours we cannot verify, so check the live chat availability indicator on the page when you reach out.
Open the chat widget from any page when you are logged in. State that your query is a privacy or data request so it reaches the right team straight away.
Send your data or policy question to our published support email address shown in your account help section. Include your registered email so we can locate your account record.
The account help section in your logged-in dashboard lists current contact options and links to the policy documents that apply to your region and account type.
We apply consistent data handling practices across account registration, wallet transactions, and session activity. Cookies are used to keep your session stable — particularly useful when you return to the lobby after switching between mobile and browser on the same device. Retention periods vary by data type: active account data is held while your account is open, and certain transaction records are kept for a defined period after account closure for audit purposes. You can request details on the specific retention period that applies to your account through support.
We use session cookies to maintain your login state across visits. You can adjust cookie preferences in your browser settings, though some account functions — including staying logged in — require session cookies to work correctly.
Account and transaction data is retained for the period your account is active. After closure, a defined retention window applies for audit and dispute purposes. Contact support to ask about the exact period for your account.
Access to your account data is restricted to staff with an operational reason. Login activity and unusual access events are monitored at the account level. If you notice account access you did not initiate, contact support immediately.
When this policy changes in a material way, we update the published version on this page. Check the policy page periodically, especially after a platform update, to see the current version that applies to your account.
These are the questions we hear most often about how your data is handled, what we collect, and how to act on your rights under this policy.
We collect the contact and identity details you enter during registration, plus login and session data generated when you use your account. Transaction references from bKash, Rocket, or Bank Transfer are also recorded for financial audit purposes. We do not collect or store your payment wallet credentials.
We do not sell your personal data to advertising networks. Data may be shared only where required for account operation, fraud prevention, or where local law requires it. Third-party payment providers like bKash and Rocket handle their own data under their own privacy terms, separate from ours.
Contact support through live chat or the published support email shown in your account help section. State that you are making a data access request. Include your registered email address so we can locate your account record and prepare the response.
You can request account closure through support. After closure, certain transaction and account records are retained for a defined period for regulatory audit. We will explain the specific retention window that applies to your account when you make the request.
Cookies maintain your login session and preserve your lobby state when you return to the site. You can turn off cookies in your browser settings, but doing so may prevent your session from staying active. Session cookies are required for the core account functions to work correctly.
This policy covers the transaction references we receive on our side — the record that a transfer occurred and the amount. It does not govern how bKash or Rocket handle your data on their platforms. For questions about your wallet data, check the privacy policy published by your payment provider directly.